In case your Microsoft Groups work chat went quiet this Friday, chances are high your boss didn’t allow you to out early for the weekend.
The workspace chat and videoconferencing service began experiencing points in varied areas of the world earlier within the day, with the outage finally lasting for hours earlier than slowly returning to regular.
Over 2,500 incidents with Microsoft Groups had been logged on outage monitoring web site Downdetector.com on the peak of the outage near 2 p.m. Japanese. Microsoft acknowledged the outage on X, previously often called Twitter, at 11:45 a.m. Japanese.
Downdetector is a service that tracks outages by accumulating standing stories from a number of sources, together with user-submitted errors on its platform.
By 8 p.m. Japanese, the service was logging round 20 stories of service points.
The Microsoft Groups emblem is seen on this picture illustration in Warsaw, Poland on Jan. 25, 2023. Greater than 13,000 points with Microsoft Groups had been reported on Downdetector.com as of two p.m. Japanese on Friday.
Jaap Arriens/NurPhoto through Getty Photographs
Microsoft stated in a publish on X that it had recognized a “networking concern impacting a portion of the Groups Service,” although it’s not precisely clear what prompted the difficulty.
Greater than 320 million month-to-month energetic customers are on Groups, Microsoft stated in its first quarter earnings report on Oct. 24.
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Customers on Downdetector have been reporting delayed messages and repeated notifications, amongst different points.
“We’ve accomplished the failover within the EMEA (Europe, the Center East and Africa) area and repair telemetry is displaying some enchancment,” Microsoft stated at 1:22 p.m. Japanese.
“The failovers for the North and South America areas are ongoing and we proceed to watch.”
At 3:40 p.m. Japanese, the corporate alerted customers that the North and South America failovers “didn’t present quick reduction to all finish customers” within the areas, however was “seeing enhancements.”
The variety of reported outages on Downdetector started to say no round 2 p.m. Japanese and was all the way down to a little bit over 150 stories by 6 p.m. Japanese.
At 8:15 p.m. Japanese, Microsoft stated it was seeing “important enhancements or full remediation in most of the Groups options affected by this incident.”
“We’re intently monitoring the fixes and workstreams to handle any remaining affect situations related to this occasion,” the publish on X stated.
It remained unclear as of Friday evening what prompted the outage.
— with recordsdata from Reuters and World Information’ Eric Stober
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