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Lengthy-awaited reviews on controversial ArriveCAN app coming. What to anticipate – Nationwide | Globalnews.ca Specific Instances

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Two long-awaited reviews into the federal government’s controversial ArriveCAN app are set to be launched quickly.

The reviews by the Auditor Normal of Canada and the Workplace of the Procurement Ombud will come out over the approaching days, with the previous being launched Feb. 12.

Deputy auditor basic Andrew Hayes shared the date with members of the Home’ public accounts committee on Thursday. His workplace issued a information launch confirming the date on Friday.

The auditor basic was tasked with assessing the controversial software, which was launched in April 2020 as a strategy to handle journey throughout the COVID-19 pandemic.


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The audit was “ whether or not the Canada Border Companies Company (CBSA), Public Well being Company of Canada, and Public Companies and Procurement Canada (PSPC) managed all elements of ArriveCAN, together with procurement and anticipated deliverables with due regard for financial system, effectivity and effectiveness,” Hayes mentioned.

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He mentioned he was not in a position to talk about the report’s findings because it hasn’t been tabled earlier than Parliament but. The Home of Commons adopted a movement calling on the auditor to conduct an ArriveCAN audit on Nov. 2, 2022.

In the meantime, a spokesperson for the Workplace of the Procurement Ombud informed World Information in an e mail on Friday that its report can be revealed on its web site “on or round” subsequent Monday.


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MPs on the Home operations committee requested the ombud on Nov. 14, 2022, to “assess whether or not contracts awarded by departments in relation to the ArriveCAN software had been issued in a good, open, and clear method, and whether or not contracts awarded on a non-competitive foundation had been issued in compliance with the Monetary Administration Act, its rules, and relevant insurance policies and procedures.”


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The workplace started its work final January, and mentioned it was wanting into all contracts, contract amendments, standing provide agreements, provide preparations, process authorizations and repair orders for ArriveCAN that had been awarded/issued earlier than Dec. 31, 2022, from the CBSA, PSPC and Shared Companies Canada.

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Whereas ArriveCAN was launched to assist the nation’s response to COVID-19, it proved to be a controversial instrument fraught with technical setbacks.


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A glitch within the app in 2022 despatched greater than 10,000 totally vaccinated travellers misguided messages saying they wanted to quarantine. World Information discovered it took the federal government 12 days to inform travellers of the error.

There was additionally the problem of value: an early estimate for the app’s preliminary growth put the fee at simply $80,000 — however the whole price ticket has since soared to greater than $54 million.

Then final January, the Globe and Mail revealed a narrative detailing the contracting course of: Ottawa IT agency GCstrategies, which the federal government contracted to tackle ArriveCAN and different initiatives to the tune of $44 million over two years, truly subcontracted the work to construct it to 6 different firms.

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They included worldwide companies KPMG and BDO — which then employed the IT employees to truly construct the appliance.

Prime Minister Justin Trudeau final January referred to as the contracting course of “illogical” and “inefficient.”


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That situation made its means by Parliament final 12 months, together with at an operations committee assembly on Nov. 14.

There, a former prime Canadian border official confronted strain over whether or not he lied to a committee probing the contract.

Minh Doan, now the federal authorities’s chief know-how officer, testified below oath for greater than two hours after a former subordinate straight accused him of mendacity at a earlier listening to.

The questioning included a number of cases of MPs expressing frustration they may not get straight solutions out of Doan and a reminder from the chair that Doan refusing to reply questions can lead to a cost of contempt of Parliament.

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“The choice I used to be requested to make was to completely outsource the work or to have my workforce oversee the appliance growth,” Doan informed the committee on Tuesday.

Doan mentioned he selected to partially outsource the work, attributable to eager to have CBSA management over timelines and guarantee delicate knowledge was saved on the organizations cloud servers. He added at no level in his emails and subsequent emails was the agency GCStrategies talked about.

He additionally mentioned he didn’t recall discussing the agency.

Regardless of being requested quite a few occasions by committee members, Doan maintained he’s not conscious of who particularly first contacted GCStrategies, the agency in the end used to develop the app, and mentioned that is below investigation by the CBSA.

— with information from World Information’ David Baxter

&copy 2024 World Information, a division of Corus Leisure Inc.




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