Air Canada has launched a brand new bag monitoring characteristic on its cell app to instill “added confidence” for travellers.
In line with a Dec. 1 press launch, the app will assist its clients maintain observe of their baggage or mobility support in “actual time.”
By scanning the luggage tag on their baggage, the app will enable Canadians to see what stage their baggage are in throughout dealing with. The characteristic is just accessible for home flights thus far.
“Initially accessible to clients travelling inside Canada throughout closing growth, the monitoring characteristic shall be expanded to the airline’s U.S. flights subsequent 12 months and, over time, choose worldwide locations,” the press launch reads.
In line with the corporate, the transfer will give travellers a way of safety.
“The brand new monitoring characteristic is designed to supply travellers with added confidence and enhance the general buyer expertise via larger comfort,” the press launch reads.
This comes after reported points from clients who’ve gone with out their baggage or mobility aids this previous 12 months. The corporate has vowed to do higher for its clients.
The tracker will inform clients the place their baggage are earlier than the airplane leaves and embody info on the place they should acquire them.
If there’s a delay in returning baggage, the app will alert the proprietor by textual content or electronic mail.
The traveller then has the choice to “simply” file a report from their telephone and prepare a supply, the corporate says.
